The crisis is the basis for innovation

December 20, 2019
Communications Colunga Foundation

The lack of timely responses from national childhood services and programs, and the deep institutional crisis that this has caused in the child protection system, led the team of researchers from the Nucleus of Effective Innovations in Public Policy (Niepp) to develop a innovative technological platform that will allow, in a simple, agile and reliable way, to observe and monitor the advances or risks presented by the designs and management of programs focused on the protection of children and their rights, allowing to face, in advance, if the The proposal that seeks to provide solutions is really effective and determine where your failures are.

Photography: Team of researchers. Published in

The platform, which was officially launched on December 11, was supported by the Colunga Foundation and the Fund for the Promotion of Scientific and Technological Development, FONDEF, in association with academics from the University of Chile, Pontifical Catholic University of Chile and Diego Portales University. In addition, public entities, such as SENAME, Chile Crece Contigo and civil society organizations, such as the Chilean Association for the United Nations (ACHNU), Corporación Opción, SOS Villages and the Observatory for Trust, collaborated.

Photograph of the event, posted on twitter of @jano_astorga.

Dr. Teresa Matus, an expert in sociology and director of the project, said that currently, childhood services and their monitoring systems have focused more on the characteristics and conditions of children and their families, but not on the self-observation of the quality of the services that are proposed, so the creation of this Early Warning System (SAT) will focus on the management of these programs, since, in its words: “Crises do not come from people, they come from the rules of the systems game ”, so it will seek to answer what works and what does not work in intervention programs, beyond who executes them.

Photograph by María Teresa Matus published on

One of the main opportunities for influencing the use of the platform has been observing the adjustments and mismatches in the process of transferring the Cread center system to the new Host Family Residences that SENAME has implemented after the crisis.

Likewise, there are several organizations supported by Fundación Colunga that are in the process of solving challenges of measuring their proposals and that will be able to access the tools granted by the platform, such as the Ithaca Foundation and the “Bridges of Creation” project, Santa Ana Foundation with “Casa del Encuentro”, Fundación Proyecto B and its “Labor Intermediation Program”, and Tierra de Esperanza Foundation and the “Socioeducational Support Newly”. They will be able to measure multiple dimensions that will allow to anticipate its effectiveness and impact with the help of algorithms that detect in which of the 8 dimensions the intervention is failing.

Project "Casa del Encuentro" by Fundación Santa Ana / Photography published on Facebook.

Matus points out the impact that this platform projects for public policies and the overcoming of the social crisis that we are going through: “Today, with the social situation we are experiencing, we will spend more in the State, and one of the focuses is the childhood issue, no doubt, but we have to know if we spend well. ” Therefore, he adds that systems are needed that in an agile way provide a perspective on what works and what does not, but in real time “in order to make decisions that anticipate crises and that we are not reactive to them, which is what has come going on decades ago You have to understand that the crisis is the basis for innovation. ”

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